We offer specialist healthcare PR skills in areas such as pre-marketing of new drugs, regulatory and policy issues, support and counsel on payer issues and public education campaigns. Managing director, Peter Boyes, has worked with some of the world's largest pharmaceutical companies in New Zealand, Europe and the rest of the world.

We provide strategic advice to assist organisations in ensuring their communications and public relations efforts support the successful delivery of their business objectives. Our team has extensive experience in working with executive management teams, providing insight and advice as to the reputational impact of their business decisions.

We understand that company success depends on knowing your customers and exceeding their demands for quality and service. Through careful research and the development of a detailed marketing communications plan, we can help you to connect with your target audience, improving brand loyalty among existing customers as well as attracting new ones.

Government and regulatory bodies have a decisive impact on the business environment. We are able to keep your communications activity on the inside track via our government relations partner, who has extensive experience and a network of Wellington contacts.

Your company’s ability to respond to criticism can be stifled by the difficulty of deciding what to say and when to remain silent. Our consultants have many years’ experience in helping organisations tackle crises and, where possible, avoid them. We understand how to minimise reputational risk as well as maximise the opportunity to strengthen your reputation that an issue can sometimes provide.

Your employees are your biggest PR resource. We are experienced in working independently or alongside HR professionals to develop internal communications strategy aimed at reducing staff turnover and improving employee satisfaction levels.

New Zealand has truly become a multicultural society. Maori, European, Samoan, Tongan, Chinese, and more recently residents from countries as diverse as South Africa, Zimbabwe and Somalia all call New Zealand their home. Here at Intermediary we understand that, whatever a business is trying to achieve, communicating with these various ethnic groups is a necessity, not an afterthought. We recognise that effectively communicating with a multicultural population requires sensitivity, research and knowledge and can help you build a programme that successfully reaches all of these very individual, but very important, groups.

Research has shown that consumers are more likely to purchase products and services from a company that they deem to be socially responsible. We can advise you on how to build a credible and lasting CSR campaign that will cement your company's reputation as a community member and contributor, rather than an entity existing purely to make a profit.